Privacy Policy

Tanyard Springs Homeowners Association, Inc. (“HOA”) is concerned about the privacy of visitors to the website (the “Website”) and the confidentiality of their information shared with HOA through the Website.  HOA will use reasonable efforts to ensure that the information you provide remains private, and is used only for the purposes stated below.

Collected Information
Personal Information: HOA may ask users to provide Personal Information, meaning individually identifiable information such as user’s email address, name, mailing address, telephone number, or other information associated with individually identifiable information through the Website when you register for a user account to access the Website, and when you contact HOA.  We may also collect publicly available information about users from other sources and government agencies, including but not limited to the U.S. Department of Housing Urban Development.

Automated Information: HOA collects information about the users of the Website in order to assist in determining which parts of the website visitors find most valuable.  This allows the Website to continually improve the services it provides.  For example, the Website may track the URL that you visited before you came to the Website, the URL to which you next go, and your IP addresses.  HOA uses your IP address to help diagnose problems with the Website servers and to administer the Website.

Maintenance and Security of Personal Information
The Personal Information collected through the Website is maintained in a manner consistent with current industry standards.  Your Personal Information is protected in several ways.  Your Personal Information resides on servers that are protected by physical and electronic safeguards.  Certain payment information and other Personal Information is encrypted using secure socket layer technology (SSL) to prevent unauthorized parties from viewing such information when it is transmitted to us.  When making any payment through the Website, you will be directed to a third party payment service, Pay Lease, and be subject to its terms and privacy practices.

Security Measures
The Website has security measures in place to protect the loss, misuse, and alteration of the information under HOA’s control.   However, you should keep in mind that this Website is run on software, hardware, and networks, any component of which may, from time to time, require maintenance, experience problems or breaches of security.

Disclosure of Information
It is HOA’s general policy not to share any of the information collected on the Website with any third parties without User’s consent.  Notwithstanding the foregoing, HOA will divulge any information collected from Users on the Website if required to do so by law.  In addition, in the event that HOA’s assets are assigned, User’s information will be one of the transferred assets. If you have specific requests concerning HOA’s Disclosure of Information practices, you may use TownSq informing HOA of your requests.


If you correspond with HOA via e-mail, the postal service, or other form of communication, HOA may retain such correspondence and the information contained therein and use such to respond to your inquiry and notify you of other information concerning HOA’s Services.  If you do not wish to receive correspondence from HOA or have specific contact preferences, you may express your preferences by using TownSq, informing HOA of your preferences.

Cookies are files that contain information created by a web server that can be stored on a User's hard disk for use either during a particular session ("per-session" cookie) or for future use ("persistent" cookie). HOA uses cookies only to track session status.  Cookies are not used to disseminate significant information about Users over the Internet or to analyze any information that Users have knowingly or unknowingly provided.  Users may instruct their Internet browsers to opt out of accepting cookies.

Links to Other Websites
This Privacy Policy only addresses the use and disclosure of information HOA collects from you. Although you may link to other sites or third parties via the Website, including the Pay Lease website for payment functions, HOA is not responsible for the privacy practices of third parties or the content of linked sites.

Privacy Policy Updates
HOA will occasionally update this Privacy Policy.  Any changes to HOA’s Privacy Policy will be posted here so that users will know what information HOA gathers, how HOA might use that information, and whether HOA will disclose it to anyone. HOA encourages you to periodically review this page for the latest information on HOA’s privacy practices.
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, you can contact us by using TownSq.
Effective Date:  September 2014